Blog

My blogs aim to keep you updated with the latest news from around the business world. Offering a diversity of news topic and trends from the world of sales / telesales training, business coaching, leadership training, customer service training and emotional intelligence.

My articles are designed to inform, educate, and stimulate creative thoughts with my clients, enabling them to embrace and introduce these new ideas into their business sector.

Here is a selection of recent articles….

How to Qualify Leads Effectively

Author: Gary Morgan
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Qualifying leads is vital in sales, saving time, boosting efficiency, and increasing the likelihood of successfully closing deals. Focusing on prospects matching your ideal customer profile and showing genuine interest optimises sales efforts and improves results. This blog shares strategies to help you qualify leads effectively, ensuring your time focuses on the most promising opportunities.

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Overcoming The Fear of Having Difficult Conversations with Employees

Author: Gary Morgan
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Difficult conversations are an inevitable part of leadership, yet they remain one of the most challenging aspects of managing a team. Whether it’s addressing poor performance, navigating interpersonal conflicts, or discussing sensitive topics, these conversations can provoke fear and discomfort for many leaders. However, avoiding tough discussions often leads to unresolved issues, decreased team morale, and missed opportunities for growth. The good news? In this article, I share effective strategies to help you in overcoming the fear of having difficult conversations with employees and approach these conversations with confidence and clarity.

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8 Types of Selling to Close More Deals

Author: Gary Morgan
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There are various types of selling, each with unique characteristics and strategies. Knowing when and how to adjust your sales strategy can make all the difference. In this blog, I’ll share different types of selling that will help you to close more deals and enjoy sales success.

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Tips for Enhancing Your Self-Awareness as a Leader

Author: Gary Morgan
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Self-awareness is the foundation for other Emotional Intelligence composites. It’s the ability to recognise and understand your emotions, behaviours, and their impact on others a skill that sets exceptional leaders apart. But cultivating self-awareness doesn’t happen by accident; it requires intentional reflection, feedback, and a commitment to growth. In this blog, I will share tips for enhancing your self-awareness as a leader.

Whether you’re just starting your leadership journey or looking to refine your approach, these tips will empower you to lead with clarity, authenticity, and greater impact.

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Overcoming Fear of Making Sales Calls

Author: Gary Morgan
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It’s surprising how many business owners and sales professionals struggle with a fear of making sales calls. As a sales coach, I’ve worked with countless individuals to help them conquer their phone anxiety and make confident, effective calls. Sales calls are crucial for success, but many individuals hesitate or fear picking up the phone. Fear of rejection and lack of confidence contribute to this reluctance and can hinder achieving sales goals. However, overcoming this fear is not only possible it can transform businesses and careers. In this article, I share effective strategies to help you overcome your fear of making sales calls and approach them confidently.

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Techniques for Making Emotionally Intelligent Decisions

Author: Gary Morgan
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Leaders who can make quick, effective decisions are highly valued. However, decisions that are rooted in emotional intelligence often lead to better outcomes, healthier relationships, and more sustainable success. Emotionally intelligent decision-making involves recognising and managing our own emotions while understanding and respecting the feelings of others, creating space for clearer and more balanced choices. In this blog, I share techniques for making emotionally intelligent decisions.

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Four Personality Types of Buyers

Author: Gary Morgan
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Every buyer is unique, but most can be grouped into one of four key personality types. Understanding these personality types can be a game-changer in the sales process, helping you tailor your approach, build stronger connections, and close more deals. By recognising the distinct motivations, preferences, and decision-making styles of each type, you can adapt your communication and pitch to resonate with each buyer on a personal level.

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Assertiveness Tips for Leaders

Author: Gary Morgan
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Assertiveness is one of the most powerful qualities a leader can possess. Assertiveness isn’t about being forceful or domineering; it’s about having the confidence to communicate your vision, set boundaries, and make decisions that promote growth for yourself and your team.

In this blog, I’ll share actionable assertiveness tips for leaders that will help you become a stronger, more impactful leader.

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8 Proven Sales Closing Techniques to Improve your Conversion Rates

Author: Gary Morgan
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Closing a sale is often the most challenging part of the sales process, but it’s also where you have the opportunity to turn prospects into customers. A strong closing technique can make the difference between a potential sale slipping away and a successful conversion. In this article, I’ll share 8 proven sales closing techniques to improve your conversion rates and close more deals confidently.

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How to Cultivate Emotional Intelligence for Effective Leadership

Author: Gary Morgan
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I believe true leadership goes beyond strategies and solutions. I believe in connecting with people, understanding their needs, and inspiring them to perform at their best. This is where Emotional Intelligence (EI) comes in. Leaders with high Emotional Intelligence can create positive work environments, build stronger relationships, and navigate challenges with resilience and empathy.

In this article I will share my thoughts on what Emotional Intelligence is, why it’s essential for effective leadership, and practical steps you can take to cultivate and strengthen your EI. Whether you’re new to leadership or looking to enhance your skills, developing Emotional Intelligence is a powerful way to become a more impactful and inspiring leader.

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