Blog

My blogs aim to keep you updated with the latest news from around the business world. Offering a diversity of news topic and trends from the world of sales / telesales training, business coaching, leadership training, customer service training and emotional intelligence.

My articles are designed to inform, educate, and stimulate creative thoughts with my clients, enabling them to embrace and introduce these new ideas into their business sector.

Here is a selection of recent articles….

Let go of your past

Author: Gary Morgan

Living in the past keeps you from enjoying the present. Dwelling on negativity and entertaining negative thoughts will not do you any good and it certainly will not help you to achieve your goals.

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4 Powerful Ways to Develop a Positive Mindset

Author: Gary Morgan
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Our lives are a reflection of our attitude. It can be easy to become negative and cynical toward the world without even noticing.  With the constant exposure to tragedy and injustice that we are exposed to daily, we can quickly start to experience our own heartache and distress. Not only is this negative attitude preventing you from enjoying your life fully, but it can also have a significant impact on your health and environment.

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6 Reasons why you have not found your purpose in life

Author: Gary Morgan

Are you living your life purposefully? I truly believe life is too short to be living without a sense of purpose and passion. However, that’s exactly the way most people live their lives. As a child, the ideas and ambitions you had are just a distant memory, but these can be rekindled if you take a step back and review and revisit your purpose.

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How to Show Love to Yourself – A guide to self love

Author: Gary Morgan
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We all need to show ourselves some love from time to time to maintain a balance for our mind, body, and soul. Once these connections are understood and nurtured, a peaceful mindset will be achieved.

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The importance of communication in customer service – 5 Listening Techniques

Author: Gary Morgan
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If sales are the heartbeat of a business, then customer service is the rhythm of the heartbeat that keeps sales coursing through the business. Communication is really important if you want to offer excellent customer service. But what is communication? Today I will be exploring 5 listening techniques designed to help you to provide excellent customer service.

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Are you afraid of making phone calls?

Author: Gary Morgan

It astounds me just how many business owners and salespeople are fearful of making phone calls. Since starting my coaching practice in 2008, I have lost count of the number of individuals I have helped to overcome their phone fear and make effective telephone calls.

The following three tips will help you or your sales team become more confident when making telephone calls.

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Is the customer cycle killing your business?

Author: Gary Morgan

In my role as a Sales and Leadership Coach I work with all types of businesses. It does not matter whether they are large or small, sole traders or corporates, they all have one thing in common: the customer cycle.

 

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Telephone Selling with Integrity

Author: Gary Morgan

I am sure that you would agree with me when I say that telemarketing activities such as telephone selling and cold calling have in the eyes of the public, developed bad reputations. I have worked with hundreds of telesales executives and whilst some have been exceptional, the majority are pushy individuals that fail to listen to the prospect or client and often read verbatim from a script.

 

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How to stay motivated

Author: Gary Morgan

Have you ever started something with great enthusiasm only for it to wane after a short time?

If you answered yes to the above, then you are not alone. I have worked with many clients that have developed a habit of starting things with great gusto and excitement only to see their ideas not come to fruition.

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Focus on the goal not the obstacles

Author: Gary Morgan

You can be sure that life will at times be a bending path of “potholes” which you need to navigate around. It is likely that you have been through periods of your life already, where you wondered if your luck would ever change. Then, things settled down and you found an easier, straighter path.

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