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Relish in these stories about people who dared to strive for more
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It’s hard to believe in miracles until you see them unfolding in front of your eyes. Relish in these stories about people who dared to strive for more.
How BlockBusters’ call centre went from ok to brilliant
Coaching helped the call centre staff at BlockBusters to understand their objectives and improve their sales and customer service.
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Lumley Insurance
"I have known Gary Morgan for the last 2 years. He has trained and coached me, my management and account handling team at Lumley Insurance Limited. During the time that Gary has worked with us he has effectively transformed the culture and efficiency of the company."
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Gardens Dental Centre
"Over the last year Gary has honed our front of house reception team’s skills through insightful and fun mystery shopper call analysis. And he has also worked closely with our associates in polishing up treatment plan presentation."
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Harley Street Dental Clinic
"I would highly recommend training with Gary Morgan for your reception team. We have had in house training over the last 6 months, which we have found to be invaluable, as his training knowledge and technique has not only helped us on a professional level, but also on a personal one."
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Interact CC Ltd
"About a year ago we asked Gary to scope out some training for our organisation’s leadership training. Gary listened to our needs and pain points were and created something that suits our business perfectly."
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Eyewise Opticians
"Gary’s regular training sessions are very interactive, thought-provoking, and importantly, have instilled discipline in our day-to-day working that reminds us constantly what it takes to be the best at what you do!"
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Harley Street Dental Group
"Gary worked with us for 6 months, to develop the patient journey, from the initial enquiry via email or telephone to consultation to treatment plan closure."
Read more"We contacted Gary to provide Client Engagement Training. His unique style of engaging staff in the interactive workshops proved to be both stimulating and inspirational."
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