“It has been a pleasure having Gary training the whole team on the ethos of customer service.
Over the last year Gary has honed our front of house reception team’s skills through insightful and fun mystery shopper call analysis. And he has also worked closely with our associates in polishing up treatment plan presentation.
Expect a very healthy return on investment and a happy focused team!”
This book will give you a distinct advantage over your competitors when it comes to selling over the phone. Because you will learn to use the telephone not only to sell but to sell with integrity.Buy Now