Lumley Insurance

John Lumley – CEO/Chairman Lumley Insurance:

“I have known Gary Morgan for the last 2 years. He has trained and coached me, my management and account handling team at Lumley Insurance Limited. During the time that Gary has worked with us he has effectively transformed the culture and efficiency of the company.

Personally, Gary managed to get me out of my comfort zone to effect changes which, although necessary, frankly, I had been putting off due the tough choices they involved. Gary worked through everything in such a way that I was able to get what needed to be done.

Having successfully initiated a bespoke training program Gary has coached, mentored and ultimately seen through a transformation process, facilitating the creation of a whole new middle management layer. This has included the specifying and instigating of an internal recruitment process using a number of selection processes.

A comprehensive management training program was then delivered giving the, otherwise inexperienced, appointees the ability to perform in their new roles. The feedback from this program has been very positive and I could not be happier with the results.

There is now a new attitude throughout the whole organisation and both professionalism and positivity now pervade everything that we are doing and I have good reason to be even more proud of the team that I lead.”

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