Do you know why you have so many cancelled appointments? Why you are getting such a low number of referrals? Well Gary Morgan Coaching Mystery Shopper may be just what the dentist ordered! As this resource measures the experience patients and prospective patients receive when calling your practice.
Once you receive your first Mystery Shopper report, answers to these three thorny questions, should begin to make sense. You will be able to see the level of professionalism and communication skills within your practice as they are presented to you in your report.