S2 EP3: Delivering top class customer experience with Alex Mead

The purpose of this podcast is to help individuals in both their business and their personal lives. And in this particular episode, I have the pleasure of interviewing Alex Mead, who I call Mr. Customer Experience. He is currently the executive director of customer service experience for a digital start up bank in the Middle East.Alex is passionate about delivering top class customer experiences, and he strives to make life better for customers. If you actually want to improve your customer experience, you are going to absolutely love what Alex has to say in this episode.