Emotional Intelligence Training

Emotional Intelligence is the gateway to enhanced sales and leadership performance

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Are you looking for your sales or customer service teams, to be more aware of their own emotions and build better relationships during interactions with clients to improve sales? Maybe you are looking for your leadership team to communicate or problem-solve more effectively. Whatever challenge you are facing in your business please read on to find out how emotional intelligence training can help.

I’m Gary Morgan a Certified Emotional Intelligence Practitioner and I can fix any of the above problems and many more.

I provide bespoke or in-person Emotional Intelligence Courses in Surrey, Sussex, Kent, and Essex, and globally Online via Zoom. My bespoke Emotional Intelligence training courses are designed for your business, your sector, and for the products or services you sell.
Ready to unleash the power of emotional intelligence?
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What my clients say about working with me:

“I attended Gary’s workshop and found it to be informative and insightful. I learned a great deal about emotional intelligence which I have already started to apply in my day-to-day communications with prospective clients and I am certain that continued application will result in new instructions. Gary is an exceptional coach – professional and passionate about what he does in equal measure.”
Marcella Cox – Director and Head of Litigation, Vyman Solicitors Ltd

How my approach to Emotional Intelligence is different

Central to high sales and leadership performance is an individual’s understanding of the power of emotional intelligence. If you want to develop your sales or leadership team skills, improve business results, or transition to the next level of personal or professional performance, EQ Coaching provides the perfect platform.  I use the MHS Emotional Quotient Inventory (EQ-i 2.0) which is a scientifically developed and validated measure of emotional intelligence. Based on over nineteen years of research initiated by Dr. Rueven Bar-On, it has been tested on over 85,000 individuals worldwide during its validation and the EQ-i 2.0 picks up numerous nuances and shades of how individuals currently function.

Who do I work with?

  • Directors
  • Business owners
  • New and experienced managers
  • Business leaders
  • Directors
  • Managers
  • Supervisors
  • Team leaders
  • Inbound and Outbound Telesales Representatives
  • Inside Sales Executives
  • Field Sales Representatives
  • Business Development Managers
  • Account Managers

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Sectors I work with

Here are just some of the variety of sectors that I work with:

  • Contact Centres
  • Dental Practices
  • Insurance Brokers
  • Opticians
  • Recruitment Agencies
  • Estate Agents

Are you or any of your employees experiencing any of these problems?

  • Struggling to express and regulate emotions
  • Difficulty maintaining relationships
  • Reacting rather than responding in the heat of the moment
  • Struggling to manage stress
  • Finding it hard to say no and be assertive
  • Difficulty showing empathy
  • Trouble accepting feedback, constructive or otherwise
  • Blaming others and not taking ownership

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Why is Emotional Intelligence Training important?

Emotional intelligence is a set of soft skills that can be taught and developed to improve both sales and leadership performance. If you would like to ‘increase business revenue’, ‘improve client retention’, ‘develop your top talent’, or ‘improve the leadership skills’ within your business emotional intelligence training and coaching will provide the perfect platform.

On a personal level, emotional intelligence training will you to become more ‘self-aware’, ‘manage stress’, ‘become more assertive’, and improve your self-esteem are just a few of the areas covered during my emotional training workshops.

Why should I invest in emotional intelligence training?

If you would like your team to recognise and manage the emotions they are feeling and feel motivated to get jobs done through sensing and responding effectively to the emotions of others, build a culture of empathy, reasoning, and resilience, to name just a few then Emotional Intelligence Training and Coaching will be a worthwhile investment.

Who needs to go on an emotional intelligence training course?

Everyone in your business from the business owner to the office junior!” Anyone who wants to improve their emotions, strengths, and skills. More specifically, an emotional intelligence course is ideally suited for business leaders and managers within your business as well as sales, customer service staff, and anyone involved in front-of-house activities such as receptionists.

What is the duration of an emotional intelligence training course?

Typically my in-house emotional intelligence training courses last between 1 – 2 days depending on the client’s requirements and the pre-course assessment results of those attending.

What my clients say about working with me:

“I recently attended Gary’s EQ Sales Workshop. The session enabled me to learn a lot about myself and highlighted several areas for me to work on. I feel that I can now engage in sales conversations more purposefully and with more understanding. Gary is a born communicator who truly knows how to engage with his audience. His light touch, empathy, quick thinking, and powerful messaging made the workshop a really memorable experience. I thoroughly recommend Gary’s coaching and mentoring!”
Andy Knap – Director, ER Information Systems
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What are the key components of emotional intelligence training courses?

This will inevitably depend on both the individual and the business’s needs. My emotional intelligence training courses are designed to address the following 5 key components:

  • Self-Perception
  • Self-Expression
  • Interpersonal
  • Decision Making
  • Stress Management

Each of these components is discussed in depth along with topics such as emotional self-awareness, assertiveness, empathy, impulse control, and stress tolerance to name a few.

My In-house emotional intelligence training courses include:

  • Introduction to emotional intelligence
  • Selling with integrity and emotional intelligence
  • Leading with integrity and emotional intelligence
  • Customer Service with integrity and emotional intelligence

N.B. A pre-course emotional intelligence assessment and feedback session is conducted before the start of any of the above courses.

Your Investment

From £250.00 which includes writing and preparation of the session, delivery, and post-course handouts. We start by understanding how you currently sell and then identifying the areas which are preventing sales conversions. Some of the topics we cover are ‘understanding the customer’s needs and buying motives’, ‘communicating an effective selling story, and proposition’, ‘how to overcome objections’, and ‘how to close the sale confidently’ to name just a few. Also available are bespoke sales training courses designed for your business, your sector, and the products or services you sell.
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About Gary Morgan

  • Gary has over 35 years of sales experience
  • Gary is an International Sales Trainer and Coach
  • Gary is a Certified Emotional Intelligence Practitioner
  • Gary is the Author of ‘Telephone Selling with Integrity’
  • Gary has 50 five star Google Reviews
  • Gary is the host of ‘Your path to purpose’ podcast

Gary’s passion is people and fulfilling the potential that lies within them to drive sales growth. Integrity and emotional intelligence are critical to everything he does, and it’s that focus that he works tirelessly to transfer to the clients and individuals he works with.

With a career spanning over 35 years, his experience has been built working at organisations such as Yellow Pages (when it was a great big book), BT, and Domestic & General to name just a few. He uses all the experience he gained from these large organisations to provide insightful and interactive sales training workshops focused on enabling individuals to use their emotional intelligence to sell with integrity.

He has developed the skills and understanding to rapidly identify training needs and then apply tried and tested coaching which aligns with both the commercial objectives and purpose of the organisation and the motivation, purpose, and potential of the individual.

He set up Gary Morgan Coaching 14 years ago and since then he has trained and coached hundreds of sales teams and taken them from average to outstanding. The truth is the performance of your sales team rests on the level of their emotional intelligence.

Don’t waste another day.
Book a free 30 minute discovery call.

Make change happen. Gary will unravel your challenge and guide you towards a solution. What’s next is up to you.

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