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Category: Sales
Ready to close more deals? This category is packed with actionable sales tips and proven strategies designed to help your team sharpen their approach, overcome objections, and master the art of persuasion. Boost your pipeline and hit those targets
How to help your telesales team to negotiate
If your sales team are terrified of having the phone put down on them negotiating with a prospect might seem way out of their comfort zone. The thought that their sales call could be met with rejection might be enough to prevent them from picking up the phone in the first place. So, where do you go from here? How do you help them get past those obstacles?
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Negotiate your way to sales success.
Do you sometimes feel annoyed when a prospect does not see things the way you do? Here is where good negotiation skills come in handy. Regardless of the product or service you are selling, there will be times you will find negotiation necessary. Learning this critical skill will improve your sales success rates.
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Are you afraid of making phone calls?
It astounds me just how many business owners and salespeople are fearful of making phone calls. Since starting my coaching practice in 2008, I have lost count of the number of individuals I have helped to overcome their phone fear and make effective telephone calls. The following three tips will help you or your sales team become more confident when making telephone calls.
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Is the customer cycle killing your business?
In my role as a Sales and Leadership Coach I work with all types of businesses. It does not matter whether they are large or small, sole traders or corporates, they all have one thing in common: the customer cycle.
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Telephone Selling with Integrity
I am sure that you would agree with me when I say that telemarketing activities such as telephone selling and cold calling have in the eyes of the public, developed bad reputations. I have worked with hundreds of telesales executives and whilst some have been exceptional, the majority are pushy individuals that fail to listen to the prospect or client and often read verbatim from a script.
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How to create a product knowledge guide that WILL improve your sales success
Are your sales teams missing out on sales opportunities? Are your customer service teams missing out on up-sell or cross-sell opportunities Are you feeling frustrated and wondering why this is happening? If you answered yes to any of the above, then you are not alone. I see this happening more often than you might think. Unfortunately, no business can afford for their teams to miss sales opportunities. Whether that is prospect selling, cross selling, or even up-sell opportunities.
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The power of using ‘open-ended’ questions
Are your salespeople underestimating the power of asking ‘open-ended’ questions? Do they sound like they are interrogating potential or existing clients? Many business leaders and sales managers know what they ‘want’ their salespeople to sound like when they are on the phone to a prospective or existing client, but don’t always know ‘how’ to help them. With this in mind, I have shared some examples below of open questions that your salespeople can adapt to help them have more conversations rather than interrogations.
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How to make effective cold calls
I work with many sales teams that use cold calling to generate leads and much needed revenue. If your sales team is avoiding making cold calls or are not getting the results that you were hoping for, then please continue reading as I have shared some of the ways that could make them more effective.
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How to get the most from your business networking
Before we explore how to get the most from your business networking, it’s important to reflect on your mindset. Many professionals attend networking events or join groups with high expectations but lack a clear strategy or an understanding of how to achieve meaningful results. Successful networking involves more than just showing up; it requires attending with purpose, consistency, and a genuine interest in others. When you view networking as a long-term investment rather than a one-time opportunity, you’ll begin to build real connections, generate referrals, and experience business growth over time.
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A new way to convert clients
Do either of the following two scenarios sound familiar to you? 1) You receive an answerphone message from a prospect or former client that is interested in the products or services that you are offering. They leave both their telephone number and an email for you to contact them. 2) You receive an email or a web enquiry form from a prospect or former client that is interested in the products or services that you offer. They leave their telephone number and an email for you to contact them.
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