Tag: Emotional Intelligence Training

Why EQ Is the Highest ROI Leadership Investment In 2026

Author: Gary Morgan   |   Categories:  Leadership Tips

Why EQ is the Highest ROI Leadership Investment in 2026 is a question more decision makers are now asking as leadership pressure continues to intensify. In 2026, technical expertise and experience will no longer be enough. Leaders will be evaluated on their ability to manage themselves, effectively lead others, and make sound decisions under pressure. Emotional intelligence has become a commercial advantage, rather than just a supplementary skill.

Read more

Why B2B Prospects Ghost After The First Sales Demo And How To Fix It

Author: Gary Morgan   |   Categories:  Sales Tips

Why B2B Prospects Ghost After the First Sales Demo and How to Fix It is a question many sales leaders are asking as buying behaviour continues to change. Sales demos are often well prepared and professionally delivered. Despite this, prospects often become unresponsive shortly afterward, with emails going unanswered, calls not being returned, and momentum simply fading away. This is rarely about price alone; ghosting after a demo usually indicates that something in the sales conversation did not resonate with the buyer.

Read more

7 Ways to Retain Top Talent and Strengthen Your Leadership

Author: Gary Morgan   |   Categories:  Leadership Tips

Retaining top talent is one of the most pressing challenges for leaders today. “7 Ways to Retain Top Talent and Strengthen Your Leadership” explores practical strategies that not only help you retain your best employees but also enhance your leadership effectiveness. Engaged and motivated employees drive results and innovation, contributing to long-term business growth, with strong leadership playing a crucial role.

Read more

5 Great Ways to Start a Sales Call That Wins More Clients

Author: Gary Morgan   |   Categories:  Sales Tips

Starting a sales conversation sets the tone for everything that follows, which is why in this article titled “5 Great Ways to Start a Sales Call That Wins More Clients”, you’ll learn simple, effective openings that lead to stronger results and better client relationships. These methods are effective because they focus on emotional intelligence, integrity, and meaningful connection rather than relying on pressure or scripted lines.

Read more

How to Build a High-Performing Team

Author: Gary Morgan   |   Categories:  Leadership Tips

Leaders often wonder how to build a High-Performing Team. The key is to combine clear expectations, open communication, and emotional intelligence to create an environment where team members feel motivated, accountable, and confident in delivering their best work. By implementing these practical strategies, you can enhance team performance while also increasing your influence as a leader.

Read more

How LinkedIn Voice Notes Can Boost Sales Conversations

Author: Gary Morgan   |   Categories:  Sales Tips

If you want to avoid clogging your prospects or clients’ LinkedIn inboxes with even more text messages, learning how LinkedIn Voice Notes Can Boost Sales Conversations is crucial. In a world where everyone’s competing for attention, using your voice helps you stand out, sound more authentic, and build genuine rapport. Many of my clients and I, who have experienced this ourselves, are seeing a 20–30% increase in sales conversions simply by replacing written messages with short, thoughtful voice notes that convey a sense of humanity, personal connection, and authenticity.

Read more

How To Build Motivation and Resilience in Your Sales Team

Author: Gary Morgan   |   Categories:  Sales Tips

In sales, motivation and resilience are not just optional qualities; they are essential for sustained performance and long-term success. So, when discussing how to build motivation and resilience in your sales team, it’s important to recognise that this process involves more than quick fixes or catchy motivational phrases. It requires creating an environment where individuals can thrive under pressure, remain engaged, and bounce back stronger after setbacks. In my experience, the most successful sales teams are built intentionally through consistent coaching, structured training, and a genuine investment in their people.

Read more

The Hidden Cost of Avoiding Difficult Conversations with Your Team

Author: Gary Morgan   |   Categories:  Leadership Tips

Many leaders know when a conversation needs to happen, but they delay it. Maybe it’s a performance issue, a clash of personalities, or a team member whose attitude is starting to affect morale. The hidden cost of avoiding difficult conversations with your team is that the problem does not go away; instead, it worsens over time. What starts as discomfort soon turns into frustration, reduced trust, and declining performance. While avoidance may seem easier in the short term, it gradually undermines your team’s culture and your credibility as a leader.

Read more

Stop Avoiding Difficult Conversations about Budget, Fit, and Challenges

Author: Gary Morgan   |   Categories:  Sales Tips

Stop avoiding difficult conversations about budget, fit, and challenges, and I don’t just mean in theory. I’m talking about the conversations your salespeople are struggling to have with prospects and existing clients. Too often, leaders just like you see deals stall or opportunities slip away, and the root cause isn’t lack of effort; it’s avoidance. Your team might be reluctant to discuss budget constraints, assess fit, or address challenges directly, and this hesitation is costing both revenue and confidence.

Read more

Stop Micromanaging: Lead With Emotional Intelligence Instead

Author: Gary Morgan   |   Categories:  Leadership Tips

Micromanagement is one of the fastest ways to drain motivation, kill creativity, and erode trust in a team. If you’ve ever caught yourself checking and double-checking every detail, stepping in too quickly, or struggling to let go, you’re not alone. Many leaders slip into micromanaging without even realising it. Many leaders fall into the habit of micromanaging without even realising it. However, there is a positive way forward: Stop micromanaging and lead with emotional intelligence instead.

Read more