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Blog
My blogs aim to keep you updated with the latest news from around the business world. Offering a diversity of news topic and trends from the world of sales / telesales training, business coaching, leadership training, customer service training and emotional intelligence.
My articles are designed to inform, educate, and stimulate creative thoughts with my clients, enabling them to embrace and introduce these new ideas into their business sector.
Here is a selection of recent articles….
The Window of Tolerance and Emotional Intelligence
In today’s fast-paced world, emotional resilience is key to effective leadership and personal well-being. In this blog, I share two essential concepts contributing to this resilience the ‘Window of Tolerance’ and ‘Emotional Intelligence’ (EI). Understanding how they interact can help individuals navigate stress, manage emotions, and lead with clarity and compassion.
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How to Build Rapport Quickly with Prospects
Building rapport with prospects is a critical skill for anyone in sales, business development, or client-facing roles. Rapport lays the foundation for trust, connection, and a mutually beneficial relationship, making it easier to address your prospects’ needs and offer solutions they value. But in today’s fast-paced world, you don’t always have the luxury of time to build relationships gradually. In this blog, I share how to build rapport quickly with prospects.
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Tips for Managing and Resolving Conflicts Constructively
Conflict is an inevitable part of any workplace, but how it’s handled can make a world of difference. In this blog, I will share key tips for managing and resolving conflicts constructively and in ways that build trust and collaboration. Whether you’re facing a disagreement between team members or navigating a tough conversation, these tips will empower you to handle conflict with confidence, compassion, and clarity.
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5 Types of Objections Salespeople Face and How to Successfully Respond
It’s too expensive? Email me some information. I don’t have time right now. These are just a few of the many objections preventing you from selling to existing and potential customers. You can do a lot to prevent and overcome objections from occurring in the first place. In this article, I share 5 Types of objections Salespeople face and how to respond successfully.
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Leading Your Team Through Change
Change is inevitable in any business. Whether it’s a strategy shift, new technology, or restructuring, navigating change challenges leaders and teams alike to adapt effectively. Effective leadership during times of transition is crucial to maintaining morale, productivity, and alignment. In this blog, I share strategies for leading your team through change successfully.
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The Psychology Behind Successful Sales Conversations
Sales are not just about presenting a product or service; it is about understanding human behaviour, building trust, and creating genuine connections. Successful sales conversations leverage psychological principles to foster a relationship that leads to mutually beneficial outcomes. In this blog article, I share the Psychology behind successful sales conversations that drive successful sales interactions.
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Coaching and Mentoring with Emotional Intelligence
Coaching and Mentoring are powerful tools which enable leaders to foster growth and create a culture of continuous development. However, to truly make an impact I believe leaders need to go beyond technical expertise and focus on the human element. Emotional Intelligence (EI) is the ability to understand and manage your own emotions, as well as to recognise and influence the emotions of others. When leaders coach and mentor with Emotional Intelligence, they cultivate trust, empathy, and deeper connections, qualities that inspire lasting change and drive performance. In this blog, we’ll explore the role of Emotional Intelligence in effective Coaching and Mentoring, offering practical strategies for integrating EI into your approach. Whether you’re helping a team member navigate a challenging project or guiding someone through their career journey, Emotionally Intelligent coaching can be a game-changer in unlocking potential and fostering resilience.
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The Art of Storytelling in Sales
In the competitive sales world, facts and figures alone rarely close deals. While data is essential, storytelling captures attention, evokes emotion, and drives action. Mastering the art of storytelling in sales can transform your pitch from a transactional exchange into a memorable experience that resonates with your prospects and compels them to say “yes.” In this blog post, I share the art of storytelling in sales and how they can create a deeper emotional connection with prospects and close more deals.
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Techniques to Enhance Collaboration and Teamwork
With all the challenges facing businesses today collaboration and teamwork are more essential than ever. In this article, I share practical Techniques to Enhance Collaboration and Teamwork that will help Leaders elevate teamwork, enhance productivity, and drive success. Nurturing genuine teamwork doesn’t happen by chance; it requires intentional strategies to build trust, improve communication, and create a culture where each team member feels valued. Whether you’re managing a team, leading a project, or simply looking to improve your collaboration skills, the techniques below will be of value to you.
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How to Qualify Leads Effectively
Qualifying leads is vital in sales, saving time, boosting efficiency, and increasing the likelihood of successfully closing deals. Focusing on prospects matching your ideal customer profile and showing genuine interest optimises sales efforts and improves results. This blog shares strategies to help you qualify leads effectively, ensuring your time focuses on the most promising opportunities.
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