Tag: Up Selling

How To Improve Client Retention and Boost Upselling in Sales

Author: Gary Morgan   |   Date: 15th July 2025
Tags: client retention, Sales Coach, Sales Coaching, Sales Tips, Sales Trainer, sales training, Up Selling

In sales, keeping clients is just as important, if not more so, than finding new ones. However, many sales professionals spend most of their time chasing fresh leads while neglecting the goldmine in front of them: their current client base. If you want to grow sustainable revenue, it’s time to focus on how to improve client retention and boost upselling in sales, not with cheap promotions and gimmicks, but with trust, timing, and emotional intelligence.

Retaining clients and increasing their value through upselling isn’t about using aggressive tactics or forcing additional products or services. It’s about building trust, knowing when to act, and truly understanding your client’s perspective. When I’m out on the road coaching account managers during their client visits, I consistently observe that those who take time to connect, listen, and lead with curiosity consistently unlock new opportunities. When guided by emotional intelligence and integrity, upselling becomes an act of service rather than a form of sales pressure.

8 Types of Selling to Close More Deals

Author: Gary Morgan   |   Date: 22nd January 2025
Tags: Close More Deals, Cold Calling, Cross Selling, Sales Coaching, Sales Tips, sales training, Selling with Emotional Intelligence, Selling with Integrity, Types of Selling, Up Selling

There are various types of selling, each with unique characteristics and strategies. Knowing when and how to adjust your sales strategy can make all the difference. In this blog, I’ll share different types of selling that will help you to close more deals and enjoy sales success.