Low self-confidence equals low sales conversions. That is how important confidence is in selling. If you want to improve your sales conversions, then look within at your self-confidence. As a sales coach and trainer, I have witnessed many salespeople who have a fantastic knowledge of the products they are selling but lack confidence in themselves. Unfortunately, clients don’t trust salespeople who lack self-confidence even if they can demonstrate their exceptional product knowledge.
Read more
Over the last year I have worked hard behind the scenes to create what I feel is a valuable resource for sales professionals who extensively use the phone or want to use the phone to sell. I am now pleased to announce that my new book ‘Telephone Selling with Integrity” has now launched and is available to purchase.
Read more
Working with a sales coach can help you achieve your business goals, increase productivity, overcome challenges to name a few. My clients often comment on how fun and beneficial it is having me as their sales coach.
Read more
One of the most useful skills your sales team can develop if you want them to achieve your sales goals is effective time and task management skills. It doesn’t matter how good your sales team is at selling, if they’re not able to manage their time and tasks well, there is no way they are going to reach the sales targets you have set them. Today I am going to give you three simple time management tips that will make a massive difference to your team when implemented.
Read more
With all the modern technology that business leaders and sales teams have at their disposal for communicating with prospects and existing clients, it seems that many sales professionals have forgotten how to communicate clearly. In todays blog I’m going to give you 5 active listening techniques that will make a huge difference to you and your team when implemented.
Read more
If your sales team are terrified of having the phone put down on them negotiating with a prospect might seem way out of their comfort zone. The thought that their sales call could be met with rejection might be enough to prevent them from picking up the phone in the first place. So, where do you go from here? How do you help them get past those obstacles?
Read more
Do you sometimes feel annoyed when a prospect does not see things the way you do? Here is where good negotiation skills come in handy. Regardless of the product or service you are selling, there will be times you will find negotiation necessary. Learning this critical skill will improve your sales success rates.
Read more
It astounds me just how many business owners and salespeople are fearful of making phone calls. Since starting my coaching practice in 2008, I have lost count of the number of individuals I have helped to overcome their phone fear and make effective telephone calls. The following three tips will help you or your sales team become more confident when making telephone calls.
Read more
In my role as a Sales and Leadership Coach I work with all types of businesses. It does not matter whether they are large or small, sole traders or corporates, they all have one thing in common: the customer cycle.
Read more
I am sure that you would agree with me when I say that telemarketing activities such as telephone selling and cold calling have in the eyes of the public, developed bad reputations. I have worked with hundreds of telesales executives and whilst some have been exceptional, the majority are pushy individuals that fail to listen to the prospect or client and often read verbatim from a script.
Read more