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Blog
My blogs aim to keep you updated with the latest news from around the business world. Offering a diversity of news topic and trends from the world of sales / telesales training, business coaching, leadership training, customer service training and emotional intelligence.
My articles are designed to inform, educate, and stimulate creative thoughts with my clients, enabling them to embrace and introduce these new ideas into their business sector.
Here is a selection of recent articles….
8 Characteristics of a weak leader
As a leadership coach, I have come across some truly amazing leaders. Unfortunately, these are few and far between in comparison to the plethora of weak leaders I have come across. This made me think of the factors that contribute to weak leadership, which I have outlined below, so you can learn to avoid such behaviours and become the strongest leader you can be.
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How to get the most from your business networking
Before we explore how to get the most from your business networking, it’s important to reflect on your mindset. Many professionals attend networking events or join groups with high expectations but lack a clear strategy or an understanding of how to achieve meaningful results. Successful networking involves more than just showing up; it requires attending with purpose, consistency, and a genuine interest in others. When you view networking as a long-term investment rather than a one-time opportunity, you’ll begin to build real connections, generate referrals, and experience business growth over time.
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A new way to convert clients
Do either of the following two scenarios sound familiar to you? 1) You receive an answerphone message from a prospect or former client that is interested in the products or services that you are offering. They leave both their telephone number and an email for you to contact them. 2) You receive an email or a web enquiry form from a prospect or former client that is interested in the products or services that you offer. They leave their telephone number and an email for you to contact them.
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Why I avoid using PowerPoint in my training programmes
It doesn’t matter if I am delivering leadership, sales or customer service training. I don’t use PowerPoint. Many of my clients are somewhat surprised when I tell them this. In fact, I recently delivered a two-day presentation skills workshop as part of a leadership programme. At the conclusion of day one the delegates were asked to present a 15-minute presentation on a current work challenge. They would deliver their presentation to the rest of the group on day two of the workshop. I had only one rule for them. No PowerPoint! To say they were shocked by this would be an understatement. I could see the fear in their eyes, it was like taking a comfort blanket away from a child.
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Why You Should Join My Newsletter
I know how busy you are, so when I put my newsletter together each month, I ensure it’s concise, practical, and worth your time. Consider it a quick dose of inspiration and actionable ideas you can implement right away.
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Why I decided to rebrand – out with the old and in with the new
I had worked under the brand of Milestone Experts for several years. When I decided on the brand, my plan was to have a business which involved a team of consultants and lots of clients from a variety of sectors. My plan was to build the business up and eventually sell it. That model worked for me until recently when I realised that I no longer wanted to operate in that way.
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