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Blog
My blogs aim to keep you updated with the latest news from around the business world. Offering a diversity of news topic and trends from the world of sales / telesales training, business coaching, leadership training, customer service training and emotional intelligence.
My articles are designed to inform, educate, and stimulate creative thoughts with my clients, enabling them to embrace and introduce these new ideas into their business sector.
Here is a selection of recent articles….
Typical Business Personas
Having worked in the sales industry for over 30 years, I have witnessed a wide range of human characteristics in the multitude of offices, I have both worked for and provided training for. These attributes have even developed into thinly disguised management doctrines given the fullness of time, creating a new normal or even a benchmark against which individuals’ performances can be measured. Whilst this may sound comical, it is a sad indictment on management for allowing it to thrive and ultimately creates obstacles to career progression (for the individual) and employee retention (for the company). This blog shares these observations with a wider audience highlights some of the human conditions, and gauges whether there are any familiar traits close to home or even in your office! It is also a fun and lighthearted trip around the rich tapestry of human idiosyncracies!
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What is a Personal Growth Coach and how does it differ from a Business Growth Coach?
The differences between a personal growth coach and a business growth coach are rooted in your path to purpose and more importantly the signposting you need to help you get there?
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Finding Balance in Your Life
Can you find balance in your life? Some say you can, while others say there is no such thing if you want to highly successful. It’s true that many of the most high-profile successful people have anything but balanced lives. But, many of them are also miserable, too.
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The power of using ‘open-ended’ questions
Are your salespeople underestimating the power of asking ‘open-ended’ questions? Do they sound like they are interrogating potential or existing clients? Many business leaders and sales managers know what they ‘want’ their salespeople to sound like when they are on the phone to a prospective or existing client, but don’t always know ‘how’ to help them. With this in mind, I have shared some examples below of open questions that your salespeople can adapt to help them have more conversations rather than interrogations.
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Moving from fear to the finish line
Have a look at the image of the rock-climber hanging by one arm – what emotions does that instil in you? Fear or Exhilaration? For many people, it is absolute fear! When it comes to heights, some people tend to lose all sense of appreciation for the beauty and tranquillity of the moment. For others, this is the most exhilarating and freeing experience. Think of a situation you would like to overcome that brings about the fight, flight or freeze instinct, and score your level of fear out of 4 (4 being the highest).
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What is Business Growth Coaching?
How I can help business owners and entrepreneurs grow their business in a structured and profitable way.
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Helping you to find your Path to Purpose
Are you finding life and business tough at the moment? Does work feel more like a chore nowadays? If you have answered ‘yes’ to either or both questions, then you are not alone…
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Stickability: The importance of consistency
“It’s not what you do, it’s how many times you do it” In my role as a personal growth coach, I see so many people try something once without success and then quitting. In January, gyms are often packed with lots of new faces but, come February, it is the usual faces still there as the new starters no doubt already quit.
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How to make effective cold calls
I work with many sales teams that use cold calling to generate leads and much needed revenue. If your sales team is avoiding making cold calls or are not getting the results that you were hoping for, then please continue reading as I have shared some of the ways that could make them more effective.
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A recent experience as an Interim Sales Director
Since early April I have been working with a company as an Interim Sales Director. This was a new service offering to my business and has been greatly received. This role is still ongoing and has entailed 2 days a week of my time over a 6-month period. To date I have fulfilled 5 months of the project and here are some key highlights from this alternative working experience.
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Zoom into the Virtual Training World of the Future
In a 1959 speech, John F. Kennedy suggested that the word “Crisis” was comprised of 2 Chinese characters – one representing danger: the other opportunity. It is now widely recognised that this was an incorrect interpretation, however, JFK’s foresight in suggesting that a crisis can create unique opportunities now seems to resonate louder than ever.
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Working from home survival kit
We are living in unprecedented times, and the coronavirus pandemic is having an impact on our loved ones, our livelihoods, our people, and our businesses. The way we live our daily lives is changing at quite a pace, and as we continue to navigate the evolving challenges, I wanted to let you know that I am here for you, and ready to support your business and your teams however I can.
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