Blog

My blogs aim to keep you updated with the latest news from around the business world. Offering a diversity of news topic and trends from the world of sales / telesales training, business coaching, leadership training, customer service training and emotional intelligence.

My articles are designed to inform, educate, and stimulate creative thoughts with my clients, enabling them to embrace and introduce these new ideas into their business sector.

Here is a selection of recent articles….

My e-book – It’s not what you know, it’s what you apply

Author: Gary Morgan

As part of my rebrand I decided to write a book of tips that people could download from my new website. I had planned to provide brief tips on subjects such as leadership, selling skills, telephone techniques, customer service, networking skills, improving your mindset, communication, marketing and presentation skills. I soon realised that I had far more to say on each of the subjects than I first realised.

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Why I avoid using PowerPoint in my training programmes

Author: Gary Morgan

It doesn’t matter if I am delivering leadership, sales or customer service training. I don’t use PowerPoint.  Many of my clients are somewhat surprised when I tell them this. In fact, I recently delivered a two-day presentation skills workshop as part of a leadership programme. At the conclusion of day one the delegates were asked to present a 15-minute presentation on a current work challenge. They would deliver their presentation to the rest of the group on day two of the workshop. I had only one rule for them. No PowerPoint! To say they were shocked by this would be an understatement. I could see the fear in their eyes, it was like taking a comfort blanket away from a child.

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Why I decided to rebrand – out with the old and in with the new

Author: Gary Morgan

I had worked under the brand of Milestone Experts for several years. When I decided on the brand, my plan was to have a business which involved a team of consultants and lots of clients from a variety of sectors. My plan was to build the business up and eventually sell it. That model worked for me until recently when I realised that I no longer wanted to operate in that way.

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